Privacy Policy
Nexo CR Tienda is owned and operated by NexoCR, located in Costa Rica. This document outlines our privacy policy regarding how we collect, process, and protect your personal data, both locally and internationally. By using our website, you agree to the terms set out below.
Data Controller
NexoCR is the data controller for your personal information, as defined under applicable Costa Rican data protection regulations and international standards, including the European Union (GDPR) and the applicable laws in the Americas (e.g., the U.S. and Latin America).
Information We Collect
When you use our website, we may collect:
Device Information: Including browser type, IP address, time zone, referring websites, and how you interact with our site.
Personal Information: Name, surname, address, phone number, email, payment information, and other data submitted voluntarily during registration, checkout, or form submission.
Why We Collect Your Data
We collect your data to:
Fulfill contractual obligations (e.g., process and ship your order)
Communicate with you (e.g., newsletters, updates)
Prevent fraud and ensure secure transactions
Understand user behavior to improve our services
We only collect the minimum amount of data necessary and never sell or rent your personal data.
Your Rights
Depending on your location (Costa Rica, Europe, or the Americas), you may have the following rights:
Access to your data
Rectification of inaccurate data
Deletion of your personal data
Limitation or opposition to data processing
Data portability
Withdrawal of consent at any time
You may exercise these rights by emailing us at: info@nexo.cr
International Transfers
If you are located outside Costa Rica, your data may be transferred and stored on servers located in Costa Rica, the United States, or other countries where we or our service providers operate. We ensure data is protected regardless of where it is processed.
Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies separately.
Data Security
We take technical, administrative, and physical measures to protect your data. However, no system is 100% secure, and we cannot guarantee the complete safety of your information.
Legal Compliance
We may disclose your data to comply with legal obligations, such as responding to subpoenas, governmental requests, or to protect our rights and your safety.
Contact
For any questions or to exercise your data rights, contact us at:
📧 info@nexo.cr